This Privacy Policy describes how InstaBang ("we," "us," or "our") collects, uses, shares, and protects personal information of users of our website, mobile application, and services (collectively, the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information you provide directly, automatically through your use of the Service, and from third parties.
1.1 Information You Provide
- Account Information: Name, email address, date of birth, gender, preferences, and profile details.
- Profile Content: Photos, bios, and other information you choose to share on your profile.
- Communication Data: Messages, chat logs, and other communications sent through the Service.
- Payment Information: Billing details, transaction history (processed securely by our third-party payment processors).
- Support Inquiries: Information provided when you contact our support team.
1.2 Automatically Collected Information
- Device & Log Data: IP address, browser type, operating system, device identifiers, pages visited, and usage patterns.
- Location Data: Approximate location derived from your IP address or, with your consent, precise GPS location.
- Cookies & Similar Technologies: See our dedicated Cookies section below.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the Service, including personalized matches and features.
- To facilitate communication between users.
- To process transactions and send related information.
- To send administrative messages, updates, security alerts, and support communications.
- To detect, prevent, and address fraud, abuse, security, and technical issues.
- To comply with legal obligations and enforce our Terms of Service.
- For analytics and research to understand and improve user experience.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following limited circumstances:
- With Other Users: As necessary to provide the Service (e.g., your profile to potential matches).
- Service Providers: With trusted vendors who assist in operations (hosting, payment processing, analytics, customer support) under strict confidentiality agreements.
- Legal Requirements: If required by law, subpoena, or to protect the rights, property, or safety of InstaBang, our users, or the public.
- Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
- With Your Consent: For any other purpose disclosed to you with your permission.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance functionality, analyze usage, and personalize content.
Types of Cookies We Use:
- Essential Cookies: Necessary for core functionality (login, security).
- Preference Cookies: Remember your settings and preferences.
- Analytics Cookies: Help us understand how users interact with the Service.
- Advertising Cookies: Used to deliver relevant ads and measure campaign effectiveness (on third-party platforms).
You can control cookie settings through your browser. Disabling essential cookies may affect Service functionality.
5. Data Security
We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure server infrastructure. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Privacy Rights (GDPR/CCPA)
Depending on your location, you may have certain rights regarding your personal data:
- Right to Access & Portability: Request a copy of your data in a structured format.
- Right to Rectification: Update or correct inaccurate data.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your data, subject to legal exceptions.
- Right to Restrict Processing: Limit how we use your data.
- Right to Object: Object to processing based on legitimate interests or for direct marketing.
- Right to Non-Discrimination (CCPA): Not to be discriminated against for exercising your rights.
- Right to Opt-Out of Sale/Sharing (CCPA): We do not sell your personal information.
To exercise these rights, please contact us using the details in the "Contact Us" section. We will respond within the timeframe required by applicable law and may need to verify your identity.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., tax, legal, or safety reasons). Account information is generally retained while your account is active. You may request deletion of your account and associated data via the app settings or by contacting us.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data when transferred internationally.
9. Children's Privacy
Our Service is strictly for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware of such collection, we will take steps to delete the information promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top will reflect changes. We will notify you of material changes via the Service or email. Your continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact our Data Protection Officer:
Email: [email protected]
Mailing Address: InstaBang Privacy Team, 123 Privacy Lane, Suite 500, San Francisco, CA 94107, USA
12. Related Documents
Please also review our Terms of Service which govern your use of the Service.